Contact information

If you have questions about an order, shipping, returns, refunds, products, or another matter, please feel free to contact us. The Yeouu customer support team is here to assist you.

Business Information

Company name: HUMMBU INC

Brand name: Yeouu

Business address: 1776 S Jackson St Ste 725, Denver, CO 80210, United States

Email: support@Yeouu.com

Customer Support

For questions about orders, shipping, delivery, returns, refunds, products, payments, or general inquiries, contact us by email at support@Yeouu.com.

To help us assist you efficiently, please include the following information when contacting us about an existing order:

Your order number;
The email address used at checkout;
A clear description of your question or issue; and
Relevant photos or videos if the product or package is damaged, defective, or incorrect.

Business Hours

Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)

We aim to respond to customer inquiries within 24 business hours. Messages received outside business hours, on weekends, or on public holidays will be handled beginning on the next business day.

Order Changes and Cancellations

If you need to change or cancel an order, contact us within 24 hours after placing it. We will make reasonable efforts to assist you, but changes or cancellations cannot be guaranteed after an order has entered processing or has been shipped.

Returns and Refunds

Please contact us before returning any product. Approved returns must follow the instructions provided by our customer support team.

The business address shown on this page is not automatically the return address. Products sent to an unauthorized address may not be accepted or processed.

Please review our Return & Refund Policy for complete information about eligibility, return shipping, refund processing, and non-returnable items.